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A university building with a large doors and windows. There are yellow panels on the wall with Student Services written vertically across them.

Student Support

No matter how big or small the problem, we're here to help

The home of helpful advice

Coming to university doesn’t just involve learning about your degree, it involves learning about yourself. Whilst your lecturers are here to help you with academic studies, Student Services are here to take care of all those life aspects that you will continue to learn about during your time at AUB.

We offer extra help to anyone who needs it. We provide a range of specialist services to make managing your studies easier.

Whatever your needs, speak to us and we’ll try to help.

Talk to us Student Viewpoint

Take a peek into Student Services

How we can help you

Our Student Advisors are available to support you through your time studying with us, helping you to live life to the full, on campus and off.

Student Advice provides advice and guidance relating to funding, bursaries and hardship funds available for students at AUB, as well as help with all your enquiries in relation to living in the community, e.g.: local travel and transport, local amenities and general information.

With specialist training, AUB Student Advice can also offer advice and guidance on any practical accommodation issue, including:

  • Information about halls of residence, including the application process
  • Guidance and support finding private rented accommodation
  • Checking tenancy agreements for private rented accommodation
  • Concerns about private landlords or the quality of rented accommodation
  • Council tax enquiries

You can find a comprehensive guide to AUB halls of residence as well as advice and guidance on accommodation within the private rented sector here.

You can contact Student Advice via:
Email: studentadvice@aub.ac.uk
Telephone: 01202 363780

Mental Health Charter

AUB aims to promote good mental health in staff and students, reflecting AUB values, sense of belonging and connection in our creative community. This Charter was co-created by staff, students and AUBSU, taking into account the views of those with lived experience of mental ill health. Sets out AUB’s commitment to making AUB a positive and inclusive environment.

Read the Mental Health Charter

Explore more

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Report and Support

Our online Report and Support tool enables anyone to report concerns anonymously, make a formal complaint, and receive support

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Disabled Students

We’re geared up to ensure you reach your full potential, providing practical support, guidance and information about extra allowances

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Medical Care

We work in partnership with the local Village Surgery to provide a dedicated medical surgery each week

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Cost of Living

Take a look at the average monthly spend for a student in private rented accommodation

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Academic Support

The Study Skills and EAP team can offer support with academic work, personal organisation and study skills

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Worried about a student?

You may be a fellow student, a member of staff, a concerned parent, friend, family member, or a medical professional wishing to make a...

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University Retreat

The University Retreat is a new mental health drop-in service for students from Arts University Bournemouth and Bournemouth University...