How we can help
Citizens Advice provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Our aim is to:
Provide the advice people need for the problems they face.
Improve the policies and practices that affect people’s lives.
Get Help
Citizens Advice Manchester offers free, confidential, impartial and independent advice and information on a wide range of subjects. Get in touch in a way that works for you.
Get involved
Volunteering can be hugely rewarding! If you’d like to boost your CV and enhance your skills for life and work or simply help people from your community, then you should consider volunteering for us. We’re one of a network of over 400 bureaux across England and Wales. You may even have visited us for advice – over 40% of the population has!
Our Impact
Last year we helped 50,000 people in the city take charge of their finances by offering guidance and support on debt and benefits. Helped thousands of families into secure housing, supported victims of crime, worked with people struggling to remain in or find employment and provided access to the skills and advice that will allow parents to give their children the best start in life. Our advice makes communities more independent, saves time and money for public services, and brings income into the region.
50k+
People helped
Last year we supported over 50 thousand people from across the city find a way forward with their problem.
124k
Problems resolved
Our advisers were able to resolve nearly a quarter of a million problems that were presented to them in the last 12 months.
£9m
£9 million
We increased the incomes of our residents through debts written off, benefits gained and consumer compensation for local people.
Campaigning
As well as providing advice, every Citizens Advice Manchester has a twin aim of collecting evidence from clients’ experiences – and our experiences of advising them – and using this to campaign for positive changes that can benefit everybody, and not just people who come in to us.