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Get help

Last updated on April 6, 2022

i need help

call 911

If you aren’t sure if your situation is an emergency, go ahead and call. It’s better to be safe than sorry.

A dispatcher will answer

Stay calm and let them know what the emergency is. Answer their questions as best you can. Stay on the line and follow instructions.

An emergency team will come to help

This might include an ambulance, the fire department or the police.

Don't hang up if you call 911 by mistake

Stay on the line and let the dispatcher know that the call was a mistake. If you don't, they might think you are in trouble and will send an emergency team to help.

talk to someone

Get in touch with a counsellor or a trained professional to talk about real-life stuff that you or a friend might be dealing with.

Use any of these options 24/7 to phone, chat or text

Tell someone

If there’s something worrying you or your friends at school, let an adult know who can help resolve the situation.

The erase Report It tool is an easy way to send a message to your school or school district’s safe school coordinator, who will follow-up on the situation right away. They will also follow-up with you privately, if you provide your name.

Reports are reviewed on regular school days. If your school is closed for a break and you or someone you know needs help right away, please call 911 (or your local police authority if you do not have 911).

If you want someone to talk to, then please call:

  • Call the YouthinBC 24/7 crisis line at 1-866-661-3311, or access their Online Chat –www.youthinbc.com (12pm – 1am daily)

  • Text Youth Space at 778-783 0177 (6pm -12am daily)

  • Call the Suicide Hotline at 1-800-SUICIDE (1-800-784-2433) available 24/7

  • Call the Kids Help Phone 1-800-668-6868 or text CONNECT to 686868

Les rapports sont consultés durant les journées normales du calendrier scolaire. Si ton école est fermée pendant les vacances et que tu as besoin d’une aide immédiate, pour toi ou pour quelqu’un que tu connais, appelle le 911 (ou contacte le service de police de ta région si le 911 n’est pas en service).

Si tu as besoin de parler à quelqu’un, contacte :

  • la ligne d’écoute téléphonique YouthinBC 24 heures sur 24, 7 jours sur 7, au 1-866-661-3311 (en anglais seulement), ou utilise le service de dialogue en ligne sur www.youthinbc.com (tu pourras discuter avec des bénévoles formés, disponibles chaque jour, de midi à 1 h du matin);

  • la ligne d’urgence suicide au 1-800-SUICIDE (1-800-784-2433) (services de traduction disponibles) disponible 24 heures sur 24, 7 jours sur 7.

  • Jeunesse, J’écoute au 1-800-668-6868.

Don’t worry, you don’t have to give your name and the problem will be kept private.

Report It