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Collections Specialist
Biotage a global technology-based company in the areas of synthetic organic & analytical chemistry
Charlotte, NC
Job Description
Biotage is hiring in the midst of COVID19!
ESSENTIAL ROLE FUNCTIONS:
WORK ENVIRONMENT:
Office based in a cubicle; the noise level in the work environment is usually low to moderate
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
POSITION SUMMARY:
Collect outstanding account receivables. Ensure the collection of customer invoices in a timely manner.
REQUIREMENTS:
- Strong verbal and written communication skills
- Competent in intermediate Excel
- Best in class customer service for both internal and external customers
- Comfortable working with targets and goals
- Well organized
- Excellent problem solving and critical thinking skills
- Experienced in customer service and/or collection activities/Two years' of experience in business to business collections
- Experience in ERP system preferred
ESSENTIAL ROLE FUNCTIONS:
- Responsible for ensuring all customer invoices are paid in accordance with agreed upon payment terms
- Collaborate with manager to develop collection methods to maximize cash flow
- Build and maintain relationships with customers
- Work closely with internal team members to address common root causes for payment delays, and recommend process changes wher appropriate
- Document all customer communications thoroughly with a clear explanation of next steps
- Run weekly/ monthly reports as requested by management
WORK ENVIRONMENT:
Office based in a cubicle; the noise level in the work environment is usually low to moderate
This role is not eligible for candidates requiring VISA sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Special Notes/Instructions
Questionnaire Instructions: Please honestly and thoroughly complete ALL questions. Only candidates who’s resume which reflect the answers provided will be considered.
Contact Information
Biotage Website: https://www.biotage.com/
Facebook: https://www.facebook.com/BiotageAB/
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
1st shift
Salary and Benefits
Competitive benefits: Medical, Dental, Vision, Life Insurance, 401K, Flexible Spending, Tuition Reimbursement, and more.
Required Education
High School or Equivalent
Required Experience
2 to 4 years
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