We've been talking to a few customers who want a better way to manage their safeguarding processes. They want it to be:
- easy for staff to raise concerns
- easier for safeguarding managers to handle concerns that are raised and
- they need to know that the records they are keeping are confidential and protected.
The new Safeguarding Module solves these problems. Any operator can raise a concern through the main menu: safeguarding managers get an email notification. Staff assigned to that concern can add further information, sharing only what is appropriate with the rest of the team. From the safeguarding dashboard managers have an overview of all the current concerns, and be prompted for any that have been open for too long.
The module will be available to all customers from the end of March.
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