Pamela Musoke
Dashed hopes. Hoping it would be easier to pay my bill, I hop on to the app, only to see extra charges. Showmax is added. I never asked for showmax. I think, no problem, I can always remove. Nope. Nothing on the app to remove these extra charges I never asked for. I see the live chat option and think perfect, I can get help. No again. First, wait time is oddly longer than expected. Second, I now have to go onto Showmax website to remove something I never added. No offer to do it. Disappointing!
117 people found this review helpful
Eniola Adesanya
For over 4 years now, I'm unable to do anything on that app again. It's so useless, it's either it's one error or the other. I even thought I downloaded the wrong one. I deleted and downloaded it again. Same issue. I can't pay, fix a problem or change package on that app. The painful thing is that they wasn't how it was acting the first time I downloaded it, suddenly it just became useless.
227 people found this review helpful
Takudzwa Mudyiwa
- Flag inappropriate
- Show review history
This used to be a great app before the upgrade, you could update and downgrade packages at will. Now is doesn't work at all I gave it a 2 because of past experiences otherwise it sucks now always say service not available contact us and once you use add-ons option you won't be able to remove it by your self. I hope the fix the app coz it's pointless now. The best experience is to contact the customer care for any service.
1,721 people found this review helpful