UMAX by Itineris

Who lives on the cutting edge of utility efficiency?
U do.

Multiple sites, multiple tariffs lead to multiplied complexity, right?
Not anymore.

UMAX is the utility platform designed to simplify even your most challenging accounts.

So whether you need to produce 100% accurate billing forecasts in real-time, be certain your payment platform is future-ready, or use data-driven insights to personalize the experience of your customers whilst boosting your NPS rating, UMAX is the utility platform that’s more about u.

UMAX is the utility platform that’s more about u

UMAX can help you to:

  • Automate your billing process, and accurately forecast revenues.
  • Plan and coordinate your functional arms towards true predictive maintenance and next generation asset management.
  • Transform your relationship with your customers. From building targeted offerings based on the data they provide to real time monitoring of consumption and billing.

  • Turn your CSRs into the heroes of your business.

All these functionalities within UMAX are cloud-based and built on Microsoft Dynamics 365, developed to seamlessly integrate with Microsoft solutions.

Who takes control with real time billing forecasts?

U do.

UMAX helps you optimize workflows, streamline processes and reduce costs whilst protecting revenues. Integrating seamlessly with other best-of-breed solutions, UMAX creates an ecosystem that makes business work.

Who uses innovation to create better business environments for their teams?

U do.

To stay ahead of the market and business demands, you need a solution that is agile, always up to date and that is already looking to the future. UMAX helps you level up your organization’s billing performance, seamlessly integrating with existing best-of-breed solutions to put you on the cutting edge of efficiency.

Who takes customers on an individual journey?

U do.

No more duplicate effort for complex, multi-site billing, UMAX automatically cuts through the noise to put your employees in control, not just of billing but also of customer satisfaction.

UMAX - CRM and ERP Solution for Utilities built on Microsoft Dynamics 365

Perks of using UMAX

  • Connected Processes – Less manual processes, more self-service and total integration with your existing solutions. UMAX cuts out complexity to improve both employee and customer experience.

  • Get to Know Your Customers – Omnichannel insights give you the power to proactively manage customer satisfaction.

  • Open Data – Since all data generated in UMAX are exportable, you can embrace the power of data to develop advanced analytics and AI-driven insights.

Talk to an expert

Feel free to reach out to one of our experts if you want to discuss your unique challenges.

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