Please note that our Customer Service Centre will be closed between 8 am to 10 am on Monday 22 April. We apologise for any inconvenience this may cause. If you need to report an emergency repair, please call us on 0300 123 9966 to make sure we can deal with it as soon as possible.

Resident Services

Find all the information you need about being a resident, from rent and repairs to local groups and safety tips.

Find out more

Save time - go online. Pay your rent, report or track a repair and manage your account at:

Please be aware that the MyOneHousing portal will be unavailable from Friday 19 April at 5pm to Monday 22 April at 9am for maintenance. During this time, you will be unable to access your MyOneHousing account. We apologise for any inconvenience. While the portal is unavailable, you can visit our Contact us page to find other ways to get in touch with us.

                   

Key information

My OneHousing

Our customer self-service portal where you can make payments and access services whenever’s convenient for you, at any time, 24 hours a day, 365 days a year.

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