The London Borough of Ealing (LBE) has secured funding from Transport for London under its Liveable Neighbourhoods (LN) Programme to transform the area and provide a healthier environment for residents and visitors to the town.
As part of Live West Ealing, a programme that will transform Broadway and the streets around it, LBE has commissioned Retail Revival Ltd to undertake research to understand how businesses in West Ealing receive and distribute goods and services.
We would like to reduce the impact of freight and servicing across the area; the subsequent benefits include improved air quality, reduced congestion and highway safety. Reduced freight traffic can also provide an opportunity to improve the streetscape, which Department for Transport research shows can boost retail footfall by about a third and retail spend by 20-40%

Question Title

* 1. Business name

Question Title

* 2. Full address

Question Title

* 3. Date of assessment

Date

Question Title

* 4. Land use category (please select)

Question Title

* 5. Who is responsible for procurement or buying goods and services?

Question Title

* 6. How often do you receive the following types of deliveries to your premises per week?

  Frequency
Products / goods eg:- newspapers, stationary, furniture, cleaning products
Courier and mail eg:- letters, parcels
Retail: only goods sold by the company / business
Fresh produce: meat and produce / vegetables
Consumables eg:- water, bottles, catering, vending
Servicing eg:- contractors / builders / IT services etc.
Other (please state what in comment box)

Question Title

* 7. How often do you have collections of the following types from your premises per week?

  Frequency
Products / goods eg:- newspapers, stationary, furniture, cleaning products
Courier and mail eg:- letters, parcels
Retail: only goods sold by the company / business
Fresh produce: meat and produce / vegetables
Consumables eg:- water, bottles, catering, vending
Servicing eg:- contractors / builders / IT services etc.
Other (please state what in comment box)

Question Title

* 8. Does your business receive any deliveries that require loading immediately outside the shop front (e.g. due to weight, value, security etc)

Question Title

* 9. How many deliveries / collections are made to your premises during these periods?

  23:00 - 06:59 07:00 - 09:59 10:00 - 15:59 16:00 - 18:59 19:00 - 22:59
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Question Title

* 10. How long does it take to complete an average delivery?

Question Title

* 11. Are any of your fleet operators / delivery drivers able to gain access without the premises being staffed?

Question Title

* 12. Do you share deliveries with other businesses?

Question Title

* 13. Do you consolidate or group your own deliveries?

Question Title

* 14. Are there any local restrictions to delivery times in force?

Question Title

* 15. Where to you receive deliveries / collections from? Please provide as much detail as possible including specific road names etc

Question Title

* 16. What is the approximate distance from the loading area to the delivery point?

Question Title

* 17. What type and how many of each vehicle are used for deliveries per week?

  How many?
Cargo-bike
Motorbike / Moped / Scooter
Car
Flat truck
Small van
Van
Box lorry
Articulated lorry
Cement mixer

Question Title

* 18. Do you or your staff / colleagues receive any personal deliveries directly to your business?

Question Title

* 19. Would you be willing to take part in a cargo-bike trial, in which some of your outgoing / incoming deliveries are made by cargo bike, if a shared cargo-bike was made available to businesses in the area?

Question Title

* 20. LB Ealing, the West Ealing BID and TfL are keen to meet with businesses to help them further identify ways in which they could reduce or retime deliveries. Would you be interested in attending a workshop on this in the local area?

For further information please visit livewestealing.org/business-engagement

T